Service & System Design

Design ensure the success of new products and services. It keeps the client company relevant and innovative. It breaks down silos and triggers organizational change toward customer-centricity.A good design reduces costs and enables better future planning.

A good design reduces costs and enables better future planning.

Implementation

New services and system implementations ensure the growth and well-being of a company.

New services and systems may improve efficiency, reliability, and performance and minimize related overhead expenses. It may add functionality and flexibility, mitigate risks and ensure business continuity.

Stabilisation

At its core, service and system stabilization is usually an effort for better IT/OT convergence that will assist a client in saving money, simplifying support, and optimizing business and operational processes.

Stabilizing environments essentially mitigates risks and ensures business continuity.

Optimisation

Service and system optimization is usually a successor to an environment that has been stabilized.

Services and systems that are optimized will further increase productivity and lower business expenditures. It enables alignment of business processes, visibility, and automation.

Integration

Systems integration removes the barriers between these disparate programs and technologies to ensure smooth, streamlined operations.

Benefits include saving money, simplifying support, and optimizing business and operational processes. It will ensure information is up-to-date and eliminates manual data entry models.

Business Intelligence & Visualisation

Business intelligence and visualization services have tremendous potential to improve profits and performance. It means leveraging information assets within key business processes to achieve improved business performance.

The primary focus of business is to increase revenues and reduce costs, thereby improving performance and increasing profits.

Automation

By automating services, systems, and processes, our clients can benefit from:

Lowered operating costs, improved safety, reduced lead times, faster ROI, increased production, improved quality, better planning, better integration, and increased versatility.

Transitioning

Transitioned services and systems may improve efficiency, reliability, and performance and minimize related overhead expenses. It may add functionality and flexibility, mitigate risks and ensure business continuity.

Migration

Migration to new platforms, software, and technologies is hugely beneficial. Some key takeaways are:

Enhanced agility for the business, improved operational efficiency, better compliance and compatibility, power of analytics, better accessibility, and security.

Research & Development

Collaboration between our R&D team and our customers creates trusted relationships, partnerships, and customer satisfaction. Positive R&D results may improve the customer business processes and technologies used. It improves customer systems and services which saves costs and ensures business continuity.

Business Analysis, Development, & Consultancy

Our clients have access to a team of experts who have been working with IT and OT systems for more than a decade. We are a one-stop shop for any IT/OT-related query to save our customers time, energy, and money.

IT/OT Project Management

Delivering business value - The most important aspect of a project manager.

A key function of a project manager is to motivate the project team. It is important for the project team to believe in what they are doing. Thus, it is critical for the project manager to evangelize the vision and business value of the project to the team members.

As we focus on the customer, delivering business value will be the most important aspect of project management.

OT Maturity valuations & Vulnerability Assessments

CSI³ has expert knowledge of the ITIL and NIST Frameworks, ISA95, ISO27001 and ISO/IEC 4335 standards. Together with a wealth of experience in operational technology, we can provide world-class OT maturity evaluations on OT practices, processes and technologies, and vulnerability assessments to mitigate exposure to threat actors.

We work together with our clients and collaborate with our partners to tailor roadmap programs, which allows our clients to prioritise and budget for the steps required to reach the desired goals.